For Physiotherapy Clinics · Ottawa
Treatment tables, exercise equipment, high-touch reception, change rooms — every surface is a moment of trust. Stratus Clean serves physiotherapy clinics across Ottawa with CPO-standard infection prevention, between-session flexibility, and documentation that holds up to College inspections.
Book a Walkthrough No commitment. 20 minutes. Ottawa-based.The Stakes
A standard office cleaning contract was built for desks and hallways. Physiotherapy clinics have a completely different risk profile — and generic janitorial doesn't know the difference.
Plinth surfaces, resistance machines, parallel bars, ultrasound equipment — high-contact, body-adjacent surfaces that require protocol-specific disinfection between patients, not once at end of day.
Physio clinics run 8–10 patient slots per room per day. Treatment room cleanliness needs to hold across that full cycle — not just look acceptable at 6pm when the cleaner shows up.
High humidity, grab bars, locker handles, shower floors — infection vectors that require consistent attention and the right products, not a once-over with a general-purpose mop.
Door handles, payment terminals, clipboards, chairs — patient-facing surfaces that set the first and last impression of your clinical environment.
The CPO expects facilities to maintain documented infection prevention standards. "We have a cleaner" doesn't satisfy a compliance review — timestamped, itemized records do.
Ottawa physio groups with 2–5 locations need consistent standards across every site. Coordinating multiple solo cleaners means multiple standards — and multiple failure modes.
The Stratus Standard for Physiotherapy
We didn't adapt our office protocol for physio. We built a clinical protocol and applied it to every physiotherapy account in the portfolio.
Hospital-grade Green Seal disinfectants applied to treatment surfaces, plinth covers, equipment handles, and high-touch areas. Correct product, correct concentration, correct dwell time — every session.
Between-session spot cleans or end-of-day full service — scheduled around your appointment book, not a generic evening window. Your booking system drives the scope; we match it.
Every visit logged with timestamp, scope, and photo verification via Arkivist. Audit-ready records on demand — formatted to satisfy CPO compliance requirements and health authority reviews.
If a patient flags an issue, it's resolved before their next appointment — not escalated through a call centre. Our franchisees are owner-operators with their own reputation attached to every job.
Serving Ottawa's Physio Sector
15+ Ottawa physiotherapy and rehabilitation clinics trust Stratus Clean
Multi-location physio networks with up to 5 sites under one contract. Serving clinics from Findlay Creek to Carleton Place. 7-day-a-week service for high-traffic clinics with tight between-session windows.
200+ active accounts across Ottawa and Eastern Ontario — from Arnprior to Embrun, Kemptville to Kanata. Trusted by foreign diplomatic missions and government offices.
How It Works
We walk your clinic — treatment rooms, change rooms, reception, washrooms. 20 minutes. We map surfaces, patient flow, and any College documentation requirements specific to your facility.
You receive a written scope: which rooms, which surfaces, which products, which schedule — between-session, end-of-day, or both. Fixed pricing. No surprises on invoice.
Every visit is logged with timestamped, photo-verified documentation. Inspection records available on demand. Service issues resolved before your next patient appointment — not in the next billing cycle.
The Comparison
| Criteria | Stratus Clean | Solo Cleaner | National Vendor |
|---|---|---|---|
| CPO-compliant documentation | ✓ Timestamped + photo logs | ✗ Typically none | ~ Varies by contract tier |
| Between-patient session cleans | ✓ Scheduled by appointment flow | ✗ Usually end-of-day only | ✗ Rarely offered |
| Hospital-grade Green Seal products | ✓ Standard protocol | ~ Depends on individual | ~ Depends on contract |
| Backup coverage | ✓ Franchisee network coverage | ✗ None — you're on your own | ✓ Usually available |
| Supply restocking (liners, soap, paper) | ✓ Included in scope | ~ Sometimes extra | ~ Often a separate line item |
| Service recovery SLA | ✓ Resolved before next appt | ✗ No formal process | ~ 24–48hr ticket queue |
| Multi-location single invoice | ✓ One contract, one contact | ✗ One vendor per location | ✓ Available at enterprise tier |
| Ottawa-based operator accountability | ✓ Franchisee owner-operators | ~ Depends on person | ✗ Remote management |
Our team walks through your treatment rooms, service frequency, and CPO compliance needs. You leave with a clear picture of what clinical-grade coverage looks like — no obligation.
Book a Walkthrough No commitment. 20 minutes. Ottawa-based.No commitment. Same-day response.
Common Questions
Yes. Our physiotherapy protocol uses Green Seal Certified disinfectants at concentrations appropriate for clinical surfaces, and every visit is logged with timestamped documentation — the format College inspectors expect. We can provide a sample inspection log before you sign anything.
Yes. We schedule around your last appointment. Most physio clinics use an end-of-day window (7–9pm) for the full clean. Between-session spot cleans can be built into the scope for high-volume rooms. We don't require you to restructure your booking — we match it.
Yes. We use Green Seal Certified disinfectants tested for use on clinical-grade surfaces — plinths, vinyl covers, aluminum frames, ultrasound equipment housings. Products are selected specifically to avoid residue or surface degradation on treatment equipment. We don't apply the same product to a treatment table as a hallway floor.
Yes. All Stratus Clean franchisees carry full WSIB coverage and commercial liability insurance appropriate for clinical facility work. Certificates available on request before the start of service. You're not exposed to the liability gap that comes with unregistered solo cleaners.